Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Warwick | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Warwick is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

Pharmacy Weight Loss Warwick is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as an online pharmacy serving patients in Warwick and the surrounding areas.

2. What Data We Collect

When you use our services, we may collect the following types of personal information:

• Identity data: Full name, date of birth, and gender
• Contact data: Address, email address, and telephone number
• Health data: Medical history, current medications, weight, BMI, and clinical assessment information provided during your consultation
• Payment data: Billing information processed securely through our payment provider
• Technical data: IP address, browser type, and usage data collected when you visit our website

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatment and conduct pharmacist-led consultations
• To dispense and deliver prescription and non-prescription medications safely
• To process payments and manage your account
• To communicate with you about your orders, treatment, and any follow-up care
• To comply with our legal and regulatory obligations as a registered pharmacy
• To maintain accurate medical and dispensing records as required by law

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and the provision of healthcare (Article 9(2)(h) UK GDPR for special category health data).

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies necessary for the website to function, as well as analytical cookies to monitor site performance and usage. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

• Healthcare professionals: With your GP or other clinicians where clinically necessary or required for your safety
• Delivery partners: With our courier service to fulfil your order. Medications are dispatched within 1 working day of pharmacist approval
• Payment processors: With our secure payment provider to process transactions
• Regulatory bodies: With the GPhC, NHS, or law enforcement agencies where we are legally required to do so

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain your personal and medical records for a minimum of 8 years in accordance with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised unless there is a legal reason to retain it longer.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised staff only.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, the right to restrict or object to processing, and the right to data portability. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch with us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Warwick
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009